Microsoft Learn: Use Dynamics 365 Copilot for Sales (learning path)
Go to the official page ↗Direct official link
What you'll learn
You learn how Sales Agent in Microsoft Copilot brings Dynamics 365 Sales or Salesforce data into Outlook and Teams for meeting prep and CRM updates, and how to deploy and configure it, including CRM customization and AI settings.
- Sales Agent features in Microsoft 365 apps
- Sales Agent architecture
- Deployment to Outlook and Teams
- CRM customization and AI features
- Extensibility options
Source: the provider's official page ↗
Is this right for you?
- Level
- Beginner People new to this. You can start today with no experience.
- What you get
- A verified digital badge you can share on LinkedIn in one click. It costs nothing to take.
- How you learn
- Online, self paced.
- How to use it
- Share the badge to LinkedIn in one click, add its verification link to your résumé, and send it to recruiters as proof you can do this today.
- Why it's worth it
- Fast, practical proof that you are ahead on AI. It shows initiative, gives you skills you can use the same day, and hands you something concrete to talk about with every hiring manager.
What you will payNothingThe learning and the badge are free.
- Time
- Not published on the page loaded; 2 modules.
- Before you start
- Basic understanding of Dynamics 365 Sales or CRM applications. Free Microsoft Learn profile.
- How you are tested
- Online, self paced
- Renewal
- None stated.
- Full cost details
- $0. Microsoft Learn training is free; achievements need a free Learn profile.
- Where it applies
- Online; open to anyone.
Checked at the source Oct 13, 2026
Sources and what we verified
Learning path page: 2 modules, beginner, business user and functional consultant roles ↗Microsoft Learn FAQ: training is free; badges for modules and trophies for learning paths ↗What we verified: Path title says Dynamics 365 Copilot for Sales while module names say Sales Agent in Microsoft Copilot. Trophies are Learn profile achievements, not credentials. Hands on use needs a licensed tenant.
Fees and eligibility can change. Confirm current terms with the issuer before you pay.
Also listed for: AI for Sales