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Microsoft Learn / Microsoft Credentials
Microsoft certifications (proctored exams), Microsoft Office Specialist exams via Certiport, and free Microsoft Learn training.
Official website ↗Microsoft Office Specialist: Excel Associate (Microsoft 365 Apps), Exam MO 210Microsoft Learn / Microsoft CredentialsYou prepare for a 50 minute proctored Excel exam by building multi sheet workbooks, organizing cells, ranges and tables, writing formulas and functions, and turning data into charts in Excel for Microsoft 365.CertificationPrice not published50 minMicrosoft 365 Certified: Endpoint Administrator Associate (Exam MD 102)Microsoft Learn / Microsoft CredentialsYou learn to enroll and configure Windows, macOS, iOS and Android devices in Microsoft Intune, deploy with Windows Autopilot, protect devices with BitLocker and Defender, push apps, and automate tasks with PowerShell.Certification$165Microsoft Certified: Azure AI Fundamentals (Exam AI 901)Microsoft Learn / Microsoft CredentialsYou learn the principles of responsible AI and how common AI workloads work, then use Microsoft Foundry to deploy models, write prompts, build a simple agent, and add text, speech, vision and information extraction to lightweight apps.CertificationPrice not publishedMicrosoft Certified: Azure AI Apps and Agents Developer Associate (Exam AI 103)Microsoft Learn / Microsoft CredentialsYou prove you can plan, build and deploy AI solutions and agents with Microsoft Foundry using Python, covering generative and agentic apps, computer vision, text analysis and extracting information from content on Azure.Certification$165120 minMicrosoft Certified: AI Transformation Leader (Exam AB 731)Microsoft Learn / Microsoft CredentialsYou learn to judge where generative AI adds business value, weigh token costs and ROI, match Microsoft 365 Copilot, Copilot Studio and Foundry Tools to use cases, and plan governance, an AI council and a champions program for adoption.CertificationPrice not published45 minMicrosoft Certified: AI Business Professional (Exam AB 730)Microsoft Learn / Microsoft CredentialsYou practice everyday work in Microsoft 365 Copilot: writing and saving prompts, using Notebooks and Copilot Pages, drafting in Word, Excel and PowerPoint, preparing meetings with Intelligent recap, and handing tasks to agents and Copilot Cowork.CertificationPrice not published45 minMicrosoft 365 Certified: Copilot and Agent Administration Fundamentals (Exam AB 900)Microsoft Learn / Microsoft CredentialsYou learn the building blocks of Microsoft 365, such as users, groups, teams and sites, how Copilot data is protected and governed, and how to do basic Copilot and agent admin work in Exchange, SharePoint, Teams, Entra and Purview admin centers.CertificationPrice not published45 minMicrosoft Learn: Get started with Microsoft 365 Copilot (learning path)Microsoft Learn / Microsoft CredentialsYou learn how Microsoft 365 Copilot works and how Microsoft approaches responsible AI, then use Copilot across Microsoft 365 apps to streamline communication and content creation. The last module covers best practices and ways to extend Copilot.TrainingFreeMicrosoft Learn: Use Dynamics 365 Copilot for Sales (learning path)Microsoft Learn / Microsoft CredentialsYou learn how Sales Agent in Microsoft Copilot brings Dynamics 365 Sales or Salesforce data into Outlook and Teams for meeting prep and CRM updates, and how to deploy and configure it, including CRM customization and AI settings.CertificateFreeMicrosoft Learn: Empower your workforce with Microsoft Copilot: Sales (module)Microsoft Learn / Microsoft CredentialsYou work through sales exercises in Microsoft 365 Copilot: research competitors with the Researcher agent, draft a proposal in Word, personalize outreach in Outlook, analyze past RFP data in Excel, and build an RFP response agent in Copilot Studio.CertificateFreeMicrosoft Learn: Get started with Microsoft 365 Copilot for Service (module)Microsoft Learn / Microsoft CredentialsYou deploy and use Microsoft 365 Copilot for Service in Outlook and Teams, configure and test a copilot on your knowledge sources, and set up the embedded experience inside Salesforce and ServiceNow for support agents.CertificateFreeMicrosoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (Exam MB 230)Microsoft Learn / Microsoft CredentialsExam MB 230 tests how you configure Dynamics 365 Customer Service: case handling, knowledge, SLAs, Copilot summaries and Draft a Response, skills based routing and queues, the Copilot Service workspace, and extending forms, tables and Customer Voice surveys.CertificationPrice not publishedM365 Copilot and Dragon Copilot for Clinical Efficiency Professional CertificateMicrosoft Learn / Microsoft CredentialsYou practice using Dragon Copilot to draft, review and finalize clinical encounter notes, and Microsoft 365 Copilot for scheduling, patient messages and admin work. You also learn to check AI output for privacy risk, accuracy and compliance before it enters the EMR.CertificatePrice not published35 hrsMicrosoft Learn: Empower your workforce with Microsoft Copilot: HRMicrosoft Learn / Microsoft CredentialsYou practice HR tasks with Microsoft 365 Copilot, using Copilot in Excel to analyze manager performance data and building a self service Copilot agent that answers employee questions on policies, relocation and promotions.TrainingFreeGenerative AI for Sales Professionals Specialization: Copilot for Sales (Microsoft on Coursera)Microsoft Learn / Microsoft CredentialsIn three hands on courses you practice using Microsoft Copilot for Sales to draft emails, manage meetings and retrieve knowledge, then enrich and segment customer data to find strong leads, and finally tune Copilot for forecasting and pipeline work.CertificatePrice not published20 hrsMicrosoft Certified: Dynamics 365 Contact Center AI Engineer AssociateMicrosoft Learn / Microsoft CredentialsYou learn to deploy and configure Dynamics 365 Contact Center in embedded or standalone mode, connect data sources and third party CCaaS systems, set up channels, users, security and routing, and turn on Copilot and AI agent features.CertificationPrice not published120 minMicrosoft Learn: Empower your workforce with Microsoft Copilot: Finance (module)Microsoft Learn / Microsoft CredentialsYou work through finance exercises that use Copilot in Excel to analyze product COGS and model what if scenarios, Copilot Chat to review an acquisition and vendor contracts, and Copilot in PowerPoint, Teams, Loop and Outlook to share findings.CertificateFreeMicrosoft Learn: Describe the embedded experiences of Microsoft Security Copilot (module)Microsoft Learn / Microsoft CredentialsYou learn the scenarios Security Copilot supports when it is built directly into Microsoft Defender XDR, Purview, Entra, Intune and Defender for Cloud, so you know where Copilot can help inside the security tools you already use.CertificateFreeMicrosoft Learn: Introduction to AI Skills for Nonprofits (learning path)Microsoft Learn / Microsoft CredentialsYou learn generative AI basics and responsible use, then practice drafting documents with Copilot in Word, finding insights in Excel with Copilot, and using Copilot Chat with your files, meetings and email.CertificateFreeMicrosoft Learn: Get started with demand planning in Dynamics 365 Supply Chain Management (module)Microsoft Learn / Microsoft CredentialsYou learn the Demand planning app in Dynamics 365 Supply Chain Management: how its home page and planning process work and how time series data feeds its forecasting models.CertificateFreeMicrosoft Learn: Use the Sales and Inventory Forecast extension in Dynamics 365 Business Central (module)Microsoft Learn / Microsoft CredentialsYou set up the Sales and Inventory Forecast extension in Business Central and use its predictions from past sales to decide what stock to reorder, with a hands on setup exercise.CertificateFreeMicrosoft Learn: Empower your workforce with Microsoft Copilot: Operations (module)Microsoft Learn / Microsoft CredentialsYou practice Copilot on an operations project: compare options in Word, track milestones and risks in Loop, prepare vendor materials, build an FAQ agent, and email safety changes to staff from Outlook.CertificateFree348 minMicrosoft Learn: AI for educators (learning path)Microsoft Learn / Microsoft CredentialsYou learn what AI can do in a school, try the free AI tools in Microsoft Education, use Copilot Chat to plan and teach, and see how to guide students in using Microsoft AI tools.TrainingFreeSelf pacedMicrosoft Certified Educator (Exam 62 193)Microsoft Learn / Microsoft CredentialsYou show you can use technology to help students collaborate, communicate, manage their own learning and solve real world problems, and use these tools to work well as an educator.CertificationPrice not published60 minMicrosoft Learn: Work smarter in Excel with Copilot Chat (module)Microsoft Learn / Microsoft CredentialsYou practice asking Copilot Chat in Excel to write formulas, summarize a data set and build charts, so routine spreadsheet work like reconciliations and variance tables takes less time and has fewer errors.CertificateFreeData Analysis and Visualization with Copilot in Excel (Microsoft on Coursera)Microsoft Learn / Microsoft CredentialsYou use Copilot in Excel to clean and reshape data, generate insights, build charts and write summary reports, then finish with a graded data preparation project.CertificatePrice not published26 hrsMicrosoft Learn: Draft, analyze, and present with Microsoft Copilot (MS 4018 learning path)Microsoft Learn / Microsoft CredentialsYou practice the everyday Copilot prompts an office runs on: drafting documents in Word, building decks in PowerPoint, finding insights in Excel, getting more from Teams meetings and moving your Outlook inbox from triage to action.TrainingFreeSelf pacedMicrosoft Learn: Work smarter with Microsoft Copilot Chat (Basic) (module)Microsoft Learn / Microsoft CredentialsYou use the Copilot Chat that comes with a work Microsoft 365 account to brainstorm, summarize and analyze files, share drafts in Copilot Pages, and try agents, then plan a client summit end to end as a practice exercise.TrainingFreeSelf pacedMicrosoft Learn: Empower your workforce with Microsoft Copilot: Executives (module)Microsoft Learn / Microsoft CredentialsYou work through the tasks an executive office handles: pulling project updates out of Teams chats, writing a briefing report in Word, running a budget forecast in Excel, starting a project plan with the Planner agent and building an insights agent.TrainingFreeSelf pacedMicrosoft Learn: Transform your everyday business processes with agents (MS 4019 learning path)Microsoft Learn / Microsoft CredentialsYou learn to build a no code agent in Copilot Chat or SharePoint that answers from your office's approved files, such as a policy or onboarding helper, then test it, manage it and share it with coworkers.TrainingFreeSelf pacedMicrosoft 365 with Generative AI Professional Certificate (Microsoft on Coursera)Microsoft Learn / Microsoft CredentialsAcross four Microsoft courses you use Copilot to analyze and chart data in Excel, draft and polish Word documents and PowerPoint decks, and handle Teams meetings and Outlook mail, including taking meeting minutes, with responsible AI practices throughout.CertificateVaries88 hrsMicrosoft Office Specialist: Word Associate (Microsoft 365 Apps), Exam MO 110Microsoft Learn / Microsoft CredentialsYou prepare for Microsoft's Word exam by managing documents, formatting text, paragraphs and sections, building tables and lists, adding references and graphics, and handling review and collaboration features in Word for Microsoft 365.CertificationPrice not publishedDragon Copilot for Nurses learning library (Microsoft)Microsoft Learn / Microsoft CredentialsYou learn the AI terms behind ambient documentation, then follow Microsoft's steps to record a patient interaction in Epic Rover, review the AI output and transcript, generate nurse notes and fill flowsheets with Dragon Copilot.TrainingFreeSelf pacedClinical Administration and Communication (Microsoft, Coursera)Microsoft Learn / Microsoft CredentialsYou use Microsoft 365 Copilot to draft appointment follow ups and routing messages, sort an administrative queue by urgency, write patient portal messages, and check each draft for clarity before it goes out.CertificateVaries5 hrsMicrosoft Healthcare AI Program Manager Professional CertificateMicrosoft Learn / Microsoft CredentialsYou learn to coordinate a healthcare AI rollout in Microsoft 365: write Copilot prompts for status packets, track milestones in Planner, monitor adoption in Power BI and check AI output against HIPAA and responsible AI rules.CertificateVaries4 weeksDragon Copilot learning library (Microsoft, clinician edition)Microsoft Learn / Microsoft CredentialsYou learn how Dragon Copilot records a visit, how notes are reviewed, edited and finalized, and how templates, vocabulary and prompts shape the AI draft, which helps scribes who support clinicians on it.TrainingFreeSelf pacedMicrosoft Learn: Enhance security operations by using Microsoft Security Copilot (SC 5006 learning path)Microsoft Learn / Microsoft CredentialsYou learn what Microsoft Security Copilot does, how to prompt it during investigations, how it shows up inside Defender, Entra, Intune and Purview, and how its agents work, then try it in guided simulations.TrainingFreeMicrosoft Learn: AI security fundamentals (learning path)Microsoft Learn / Microsoft CredentialsYou learn the basic ways AI systems are attacked, which security controls harden an AI environment, and how to plan security testing for AI workloads before they go live.TrainingFreeMicrosoft Learn: Implement security for AI (learning path)Microsoft Learn / Microsoft CredentialsYou learn to lock down AI agents and AI workloads in a Microsoft environment: control agent identities with Conditional Access, map agent attack paths in Defender XDR, set Foundry guardrails and find AI data risks with Purview.TrainingFreeMicrosoft Learn: Govern and protect sensitive information in the age of AI (learning path)Microsoft Learn / Microsoft CredentialsYou learn to use Microsoft Purview to keep sensitive data safe as staff use Copilot and other AI tools, including tracking AI interactions, running data assessments and meeting compliance needs for Microsoft 365 Copilot.TrainingFreeMicrosoft Learn: Get started with AI assisted development (AZ 2007 learning path)Microsoft Learn / Microsoft CredentialsYou work through six hands on modules in Visual Studio Code, using GitHub Copilot and Copilot Chat to explain an existing codebase, write docs and comments, add features, generate unit tests and clean up code, then build a small app with the Copilot agent.TrainingFreeSelf pacedMicrosoft Learn: Develop unit tests using GitHub Copilot tools (module)Microsoft Learn / Microsoft CredentialsYou use GitHub Copilot Chat in Visual Studio Code to write unit tests, target edge cases, plan test work with Plan and Agent modes and fix failing tests, then confirm the test project builds and runs.TrainingFreeSelf pacedMicrosoft Learn: Building applications with GitHub Copilot agent mode (module)Microsoft Learn / Microsoft CredentialsYou open a GitHub Codespace, prompt Copilot agent mode to create an application, steer it with documentation files and watch how it works through a codebase to fix errors, refactor and add features.TrainingFreeSelf pacedMicrosoft Learn: Get started with Copilot in Power BI (module)Microsoft Learn / Microsoft CredentialsYou learn to use Copilot in Power BI while you prepare and model data and build report pages, how to get a semantic model ready for AI, and how to ask questions of your data in plain language.TrainingFree27 minMicrosoft Certified: Power BI Data Analyst Associate (Exam PL 300)Microsoft Learn / Microsoft CredentialsYou prove you can clean and model data, build Power BI reports and dashboards, and manage and secure workspaces, including using Copilot to create report pages, write narrative visuals and summarize a semantic model.CertificationPrice not published100 minMicrosoft Learn: Introduction to Copilot in Microsoft Fabric (module)Microsoft Learn / Microsoft CredentialsYou get a tour of where Copilot appears in Microsoft Fabric, from transforming and analyzing data and drafting reports to Data Factory, SQL database, Real Time Intelligence and Fabric data agents, plus what capacity and admin settings it needs.TrainingFree3 minCopilot for Power BI (Microsoft on Coursera)Microsoft Learn / Microsoft CredentialsYou practice using Copilot in Power BI to improve report design, write and fix DAX formulas with Copilot, and weigh the risks of relying on generative AI in reports.CertificatePrice not published2 hrsMicrosoft Certified: Fabric Analytics Engineer Associate (Exam DP 600)Microsoft Learn / Microsoft CredentialsYou prove you can prepare and query data with SQL, KQL and DAX in Microsoft Fabric, build and tune enterprise semantic models, and secure and govern an analytics solution.CertificationPrice not published100 min