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HubSpot Service Hub Software Certification

From HubSpot Academy

Go to the official page ↗Direct official link

What you'll learn

You learn what each Service Hub tool does through lessons, hands on exercises and quizzes, covering tickets, the knowledge base, customer health scores and service reports, then take a 60 question exam showing you can set up and use Service Hub.

  • Help desk tickets and pipelines
  • Knowledge base and self service
  • Customer health scores
  • Customer Effort Score surveys
  • Service analytics and dashboards

Source: the provider's official page ↗

Is this right for you?

Level
Intermediate People with some experience who want to go further or prove what they know.
What you get
A certification employers can verify, made for the top of your résumé and your LinkedIn profile. It costs nothing to take.
How you learn
Online, self paced, about 2 hrs.
How to use it
Put it at the top of your résumé and under Licenses and certifications on LinkedIn, with the verification link so hirers can confirm it in seconds. Name it in every application that uses this skill, and send it straight to recruiters and hiring managers.
Why it's worth it
HubSpot Elite Solutions Partners must hold at least 100 HubSpot certifications across their employees. Source ↗
What you will payNothingThe learning and the certification are free.
Time
About 2 hours (published)
Before you start
Free HubSpot Academy account. Hands on exercises need access to a HubSpot portal.
How you are tested
Online, self paced lessons, exercises and quizzes, then a certification exam
Renewal
Valid one year; renew by retaking the exam.
Full cost details
Free (free HubSpot Academy account). No exam or certificate fee stated.
Where it applies
Online; open worldwide including the US. Vendor credential, not a license.

Jobs asking for this

See live job postings that mention HubSpot Service Hub Software Certification.

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Checked at the source Oct 13, 2026
Sources and what we verifiedHubSpot Academy certification overview: lists Inbound Sales (3 h), HubSpot Sales Hub Software (2 h, Sales and Service tracks), Service Hub Software (2 h); states certifications are completely free and online ↗HubSpot Knowledge Base: validity of each certification (Inbound Sales 2 years; Sales Hub Software and Service Hub Software 1 year) ↗Service Hub Software certification page: exam is final requirement; describes AI powered self service and rep AI tools ↗

What we verified: Course page describes AI in Service Hub but the part read did not name Breeze agents specifically.

Fees and eligibility can change. Confirm current terms with the issuer before you pay.

Also listed for: AI for Customer Service