NRF Foundation RISE Up Customer Service and Sales
Go to the official page ↗Direct official link
What you'll learn
You practice reading what a shopper needs, engaging customers, closing a sale and turning buyers into repeat customers, then pass an exam for an NRF credential employers recognize.
- Understanding the customer life cycle
- Strategies to engage customers
- Assessing customer needs and closing sales
- Increasing satisfaction and retention
Source: the provider's official page ↗
Is this right for you?
- Level
- Intermediate People with some experience who want to go further or prove what they know.
- What you get
- A certificate from a name employers know, ready to add to LinkedIn and your résumé the day you finish.
- How you learn
- Online, self paced, about Self paced.
- How to use it
- Add it to LinkedIn under Licenses and certifications, post it with one thing you learned, and name the exact skills on your résumé. Then bring it up in interviews and show how you use AI to get more done.
- Why it's worth it
- Fast, practical proof that you are ahead on AI. It shows initiative, gives you skills you can use the same day, and hands you something concrete to talk about with every hiring manager.
What you will pay$60,Upfront cost. Full details below.
- Time
- Not published; self paced.
- Before you start
- None stated. Intermediate; for people in customer facing roles.
- How you are tested
- Online, classroom or blended; self paced lessons, then an exam.
- Renewal
- None stated.
- Full cost details
- Exams start at $60, course content at $65, and course bundles at $120 (NRF Foundation).
- Where it applies
- US retail industry credential.
Checked at the source Oct 23, 2026
Sources and what we verified
NRF Foundation RISE Up Customer Service and Sales page: prices, topics, format, award ↗What we verified: Not AI training; listed as a pair item for sales associates.
Fees and eligibility can change. Confirm current terms with the issuer before you pay.
Also listed for: AI for Retail and Ecommerce