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From Reactive to Proactive: Rethinking Patient Access With AI

From Medical Group Management Association (MGMA)

Go to the official page ↗Direct official link

What you'll learn

You learn which scheduling, phone and outreach tasks AI and automation can take off front desk staff, how to measure the effect on patients and staff, and what one primary care practice learned.

  • Patient access workflows suited to AI
  • Measuring AI's impact on patient access
  • Proactive scheduling, communication and outreach

Source: the provider's official page ↗

Is this right for you?

Level
Beginner People new to this. You can start today with no experience.
What you get
Hands on skills you can use right away. No certificate, so the proof is what you do with it. It costs nothing to take.
How you learn
Live or scheduled sessions, about 60 min.
How to use it
Turn it into proof: use the skill on one real task at work, put the result on your résumé, and lead with that story in interviews.
Why it's worth it
Real skills you can put to work right away. Use them on the job, show the results, and you have a story that beats a stack of certificates.
What you will payLearning is freeNo free award is included. Any exam or certificate is a separate cost.
Time
60 minutes.
Before you start
Free MGMA registration; contact details may be shared with the sponsor.
How you are tested
Live online webinar; MGMA says a recording will follow, but credit requires live attendance.
Renewal
None stated.
Full cost details
$0. MGMA lists the webinar as free; it is vendor sponsored.
Where it applies
Online; open to anyone in the US. Credit counts toward ACMPE.
Checked at the source Oct 23, 2026
Sources and what we verifiedMGMA webinar page: free, credit, presenter, objectives ↗

What we verified: Presenters are a primary care managing partner and an Assort Health vice president; sponsored by Assort Health; live October 27, 2026. Page lists 1.00 ACMPE and 1.00 CEU as estimates; MGMA says it will post a recording.

Fees and eligibility can change. Confirm current terms with the issuer before you pay.

Also listed for: AI for Healthcare Administration