Improving the Claims Experience With AI
From The Institutes
Go to the official page ↗Direct official link
What you'll learn
Built for claims staff, this one hour course shows you how chatbots and generative AI fit into first notice of loss and claims processing, and how AI tools can coach newer claims reps.
- The Evolving Claims Landscape
- Boosting Your AI IQ
- The Evolution of Chatbot
- Generative AI and Claims Processing
- AI Fueled Techniques for Upskilling Claims Reps
Source: the provider's official page ↗
Is this right for you?
- Level
- Beginner People new to this. You can start today with no experience.
- What you get
- A certificate from a name employers know, ready to add to LinkedIn and your résumé the day you finish.
- How you learn
- Online, self paced, about 1 hr.
- How to use it
- Add it to LinkedIn under Licenses and certifications, post it with one thing you learned, and name the exact skills on your résumé. Then bring it up in interviews and show how you use AI to get more done.
- Why it's worth it
- Fast, practical proof that you are ahead on AI. It shows initiative, gives you skills you can use the same day, and hands you something concrete to talk about with every hiring manager.
What you will pay$79Upfront cost. Full details below.
- Time
- As little as 1 hour; average 1 to 3 hours.
- Before you start
- None stated; foundational level.
- How you are tested
- Online, self paced, with a 25 question exam and unlimited attempts to pass.
- Renewal
- None stated.
- Full cost details
- $79.
- Where it applies
- Online; The Institutes are US based. The course is not filed for state insurance CE credit and does not count toward other Institutes programs.
Checked at the source Oct 23, 2026
Sources and what we verified
Course page: $79, 1 to 3 hours, 25 question exam, emailed certificate, five topics ↗The Institutes AI online courses list: six one hour AI courses, 25 question quiz, not filed for state CE ↗What we verified: The course page shows the $79 price, 1 to 3 hour time, 25 question exam with unlimited attempts, emailed completion certificate and the five topics. The AI course list page says these courses are not filed for state CE.
Fees and eligibility can change. Confirm current terms with the issuer before you pay.
Also listed for: AI for Banking, Insurance and Lending