Cisco Certified Support Technician (CCST) IT Support, Exam 100 140
Go to the official page ↗Direct official link
What you'll learn
You prepare for a 50 minute entry level exam that checks everyday help desk work: managing ticket queues, writing documentation, diagnosing and fixing problems, assisting end users and handling hardware.
- Organizing work queues and managing time
- Creating and maintaining documentation
- Diagnosing and resolving technical problems
- Assisting end users
- Recognizing security threats
Source: the provider's official page ↗
Is this right for you?
- Level
- Intermediate People with some experience who want to go further or prove what they know.
- What you get
- A certification employers can verify, made for the top of your résumé and your LinkedIn profile.
- How you learn
- Online, self paced, about 50 min.
- How to use it
- Put it at the top of your résumé and under Licenses and certifications on LinkedIn, with the verification link so hirers can confirm it in seconds. Name it in every application that uses this skill, and send it straight to recruiters and hiring managers.
- Why it's worth it
- Proof you can use the exact tools employers run every day, straight from the company that makes them. One of the strongest signals you can send for any role that uses this platform.
What you will pay$125Upfront cost. Full details below.
- Time
- 50 minute exam.
- Before you start
- No prerequisites; available to anyone.
- How you are tested
- Proctored online or at Pearson VUE/Certiport test centers; pass/fail.
- Renewal
- Cisco FAQ: CCST earned on or after July 15, 2025 is valid 5 years (earlier ones lifetime); recertify by passing any CCST or higher Cisco exam.
- Full cost details
- US$125 per exam (pricing varies by region).
- Where it applies
- Offered internationally; English exam.
Jobs asking for this
See live job postings that mention CCST.
Open to work?Join the free Open to Work list so hirers looking for this credential can find you. No phone number needed.
Join the listChecked at the source Oct 12, 2026
Sources and what we verified
Cisco CCST IT Support exam page: 100 140, US$125, 50 min ↗Cisco CCST exams and training ↗Cisco CCST FAQ: validity, delivery ↗What we verified: Price confirmed on two Cisco pages. The FAQ page is labeled AI generated and is internally inconsistent about lifetime vs 5 year validity.
Fees and eligibility can change. Confirm current terms with the issuer before you pay.
Also listed for: AI for IT Support, Data Center Technician