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AI for Small Business
Use AI to market, sell and run operations with a small team.
Why it matters: 2 in 3. Business leaders said they would not hire someone without AI skills. (Microsoft and LinkedIn Work Trend Index, 2024)
Then make it count: a credential only pays off when employers see it. Once you earn one, add it to your résumé and LinkedIn, share it, and send it straight to recruiters and hiring managers. Join our Open to Work list so hirers looking for these skills can find you. Start with the free options below.
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AI Essentials 2026 (Canva Design School)Canva Design SchoolYou learn to prompt Canva AI so it produces the designs, images and copy you picture, turn photos into video, plan social posts and briefs, and build interactive content without writing code.CertificateFree1 hrAI Fluency for Small BusinessesAnthropic AcademyYou apply the 4D Framework to small business work, learning how AI works and where it falls short, refining outputs with AI, and using AI transparently while keeping a human in the loop. The course ends with a quiz and certificate.CertificateFreeSelf pacedAI for Small Businesses (Founderz with Microsoft)FounderzOver about three self paced hours, small business owners practice prompting and look at AI for daily operations, marketing and financial planning, then cover cybersecurity risks, AI agents and automation, and responsible use, earning a Microsoft credential.CertificateFree3 hrsAI Readiness Accelerator WorkshopHubSpot AcademyIn this live workshop you review your HubSpot portal's data, governance and infrastructure, rank the AI use cases with the most impact, and leave with an AI readiness roadmap tied to your business goals.CertificateFree3 hrsBecome an AI Powered MarketerSemrush AcademyYou learn how generative AI works and how to prompt it as a marketer, then use Semrush tools, Midjourney and Digital First AI for SEO, content, social, campaigns and strategy, and pass an exam for the certificate.CertificateFree1 hrFree AI Training for Small BusinessU.S. Chamber of Commerce (CO by U.S. Chamber)In about 30 minutes you cover AI basics and common tools, practice writing better prompts, see how AI fits marketing, sales, customer service, hiring and finance at a small business, and learn simple data safety rules.CertificateFree30 minFree LinkedIn Learning AI courses with your library cardLinkedIn LearningYour library card gives you free access to more than 16,000 LinkedIn Learning courses taught by industry experts in seven languages, from basic computer literacy to the latest technologies, including AI learning content, with recommendations based on your skills.CertificateFree if eligibleGoodwill Google AI learning track (free Google AI Essentials, Prompting Essentials and AI Professional Certificate)Goodwill Industries InternationalGoodwill covers four Google courses on Coursera: you get hands on practice with generative AI tools, learn five steps to better prompts, use AI to speed up a job search, and use AI to plan, tailor content and analyze data.CertificateFree6 hrsOpenAI Academy: Agents and WorkflowsOpenAI AcademyYou learn to delegate structured tasks to agents in ChatGPT Work while keeping human oversight: defining the task, context, limits and checkpoints, then running, reviewing and refining a reusable workflow.CertificateFree75 to 90 minOpenAI Academy: AI FoundationsOpenAI AcademyYou learn the core practices for using ChatGPT at work: writing stronger prompts, giving context, checking outputs and using AI responsibly, applied to drafting, summarizing, planning and meeting prep. Scoring 80% or higher on the assessment earns a badge.CertificateFree60 to 75 minOpenAI Academy: Foundations Pathway Certificate of CompletionOpenAI AcademyYou complete three courses, AI Foundations, Applied AI Foundations and Agents and Workflows, passing each assessment at 80% or higher. Along the way you turn good prompts into repeatable workflows with review points and delegate tasks to agents.CertificateFree3.5 to 4.25 hrsSmall Business B(AI)sics: Free AI Training for Small BusinessU.S. Chamber of Commerce FoundationYou learn basic AI terms and popular tools, how to write useful prompts, and how to apply AI with sample prompts across the functions of a small business, while keeping business data secure and using AI responsibly.CertificateFree30 minHow to Use AI to Grow Your Business (recorded webinar)SCOREThis recorded talk shows where AI helps with customer service, marketing and operations, how to write clear prompts, how to reduce bias and protect data privacy, and how to use AI for planning, market analysis and branding.TrainingFree1 hrMake AI Work for You (Grow with Google)Google Career CertificatesThis free video series shows small business owners how to use Gemini and NotebookLM to analyze finances, write emails, draft proposals, build staff training hubs, make promotional videos in Google Vids and turn meeting notes into follow ups.TrainingFreeMicrosoft Learn: Get started with Microsoft 365 Copilot (learning path)Microsoft Learn / Microsoft CredentialsYou learn how Microsoft 365 Copilot works and how Microsoft approaches responsible AI, then use Copilot across Microsoft 365 apps to streamline communication and content creation. The last module covers best practices and ways to extend Copilot.TrainingFreeAI for Salesforce Suites: Quick Look (Trailhead)Salesforce TrailheadYou learn which AI features come built into the Salesforce Free, Starter and Pro Suites, where the AI Assistant is available, and how Agentforce powers these suites for a growing business.CertificateFree to learn5 minBecome an Agentblazer Champion 2026 (Trailhead trail)Salesforce TrailheadOver about 11 hours of free modules you learn AI, generative AI and LLM basics, write prompts with Prompt Builder, see how the Trust Layer protects data, and assemble a service agent in Agentforce Builder.CertificateFree to learn10 hrsWork smarter with AI (Canva Design School)Canva Design SchoolYou use Canva AI at work to build no code tools with Canva Code, make presentations and videos, run workshops in Canva Whiteboards, and analyze data in Canva Sheets, plus learn the rules on ownership and privacy.CertificateFree to learn1 hrGoogle AI EssentialsGoogle Career CertificatesYou use generative AI tools to save time at work, pick the right tool for a task, and practice writing prompts, such as brainstorming content to promote a product in a conversational AI tool. You also learn to spot bias and avoid harm.Certificate$4910 hrsGoogle AI Professional CertificateGoogle Career CertificatesAcross eight courses you use Gemini Deep Research, Gemini Notebook, Gemini Canvas and Google Sheets to research, write, create content and analyze data. You finish by vibe coding a web app in Google AI Studio and deploying it to approved users.CertificateVaries8 hrsGoogle Prompting EssentialsGoogle Career CertificatesYou practice a five step prompting framework (task, context, references, evaluate, iterate) to draft text, summarize documents, fix spreadsheet formulas and build presentations. Later courses cover prompt chaining, chain of thought prompting and saving prompts for reuse.Certificate$4910 hrsAI Fundamentals Course Series (Professional Certificate)SmarterX AI Academy (Marketing AI Institute)Beginner AI literacy series for professionals and business leaders: AI concepts, generative AI, prompting, AI agents and a personal adoption plan.Certificate$499 and up6 hrsPiloting AI Course Series (Piloting AI Professional Certificate)SmarterX AI Academy (Marketing AI Institute)You learn frameworks for spotting AI pilot projects with high impact, building custom AI assistants, and leading an AI rollout that shows measurable business value.Certificate$499 and up3 hrsAI Empowerment for Small BusinessesCourseraYou learn to use predictive AI on your own business data to forecast demand and read customer behavior, use generative AI for products and marketing content, study real small business cases, and write your own AI implementation plan.CertificatePrice not published20 hrsGenerative AI for Everyone (DeepLearning.AI)DeepLearning.AIYou learn how generative AI works and where it is used today, how it fits into software projects and techniques beyond prompting, and what it means for businesses and for society.CertificatePrice not published6 hrsAI for Small Business: Explore Tools and Build SystemsSCOREPart one helps you find your biggest time drains and rate AI tools using worksheets. The paid second part walks you through an AI business manifesto, a roster of AI helpers, marketing and sales workflows, and a 90 day AI plan.TrainingPrice not publishedSelf pacedChatGPT for Small Businesses Program (OpenAI)OpenAI AcademyYou learn to use ChatGPT Work, OpenAI's task agent, for accounting, marketing and ecommerce jobs through live webinars, in person OpenAI Academy sessions and self paced guides, then set up automations such as entering data from supplier quotes.TrainingVariesFree Udemy AI courses with your library card (Gale Presents: Udemy)Gale (part of Cengage)Through your library you can take over 10,000 on demand Udemy video courses in 75 categories, including technology topics like cloud computing and AWS certification prep, with no time limit, downloadable workbooks and a certificate when you finish.TrainingFree if eligibleIntermediateBuild on the basics. Some experience or a first certificate helps.4
Google Cloud Certified Generative AI LeaderGoogle Cloud Certification and Google SkillsYou learn how foundation models like Gemini, Imagen and Veo work, which Google Cloud offerings fit which business need, how grounding, RAG and prompting improve output, and how to plan secure, responsible gen AI projects.Certification$9990 minAWS Certified AI Practitioner (AIF C01)AWS Training and CertificationYou learn the core ideas behind AI, machine learning and generative AI on AWS, how foundation models are applied to business problems, and how to use these services responsibly and securely. Afterward you can pick the right AI approach for a use case.Certification$10090 minMicrosoft Certified: AI Business Professional (Exam AB 730)Microsoft Learn / Microsoft CredentialsYou practice everyday work in Microsoft 365 Copilot: writing and saving prompts, using Notebooks and Copilot Pages, drafting in Word, Excel and PowerPoint, preparing meetings with Intelligent recap, and handing tasks to agents and Copilot Cowork.CertificationPrice not published45 minMicrosoft Certified: AI Transformation Leader (Exam AB 731)Microsoft Learn / Microsoft CredentialsYou learn to judge where generative AI adds business value, weigh token costs and ROI, match Microsoft 365 Copilot, Copilot Studio and Foundry Tools to use cases, and plan governance, an AI council and a champions program for adoption.CertificationPrice not published45 minClick any line for full cost, rules, renewal and sources.
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